CODE OF ETHICS
- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
OUR REVIEWS
Mia Seissinger, 12/06/2025Absolutely fantastic experience at Two Nuts and a Bolt! After being told by the VW dealership that I had essentially “totaled” my car and would need to pay over $5,000 in repairs, I brought my 2015 VW Jetta TDI SE here for a second opinion. I am so grateful I did. The team at Two Nuts and a Bolt reassured me, explained the actual issue clearly, and got to work without any scare tactics or condescension. They were able to flush and clean the AdBlue system for $500 (I accidentally poured coolant into the wrong tank), and my car is running perfectly. They saved me thousands of dollars, but more importantly, they showed honesty, competence, and professionalism; qualities that are sometimes hard to find in auto repair shops. From now on, this is the only place I’ll be bringing my VW car in Savannah. If you want mechanics who genuinely know what they’re doing and treat you with respect, this is the shop. Highly, highly recommend!
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